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Waiting for Response

Posted: Thu May 15, 2003 1:09 pm
by Randall_(Guest)
I noticed a user had posted these questions a while back. After asking him what version he was using and receiving a reply, I have not seen any further answers from you.____As we are experiencing very much the same problems we are very interested in your answers.____Regards____"Out of memory during preview"__ __ When is the out of memory during preview in RR10 going to be fixed, it is making life impossible at the moment and I have had to go back to ver 9, as restarting the application every time is not helpfull.__I also suffer with Users crashing when accessing printers using the OCX from delphi, when "?" is used in printer properties (I now take control of printers using delphi dialog and pass printer name or default to R&R. The Runtime exe however is still a problem as users use this to freely browse my reports and print them. ____The New Ver 10 OCX is also not backwardly compatible with ver 9 and Forms in Delphi will not display when they are accessed after the upgrade (I use delphi 7) and have to have references to the old control removed and the new one added to get them to work. Not easy if you cant open them to edit!____The PDF Unit Also causes havok, crashing users out. I know there are workarounds but it is just another backward step.____The new Query editor may seem more friendly but now limits its usefullness. You cannot paste a comma seperated string in as in older versions as in "ddddd","ffff","xxxxx". I have got users to send me there requests via email as lists I can paste in to an "In List" query. This saves me time an cuts errors, also If you put quotes around strings as one is used to doing in earlier versions the application puts them in as literals creating a faulty query, very easy to do and sometimes hard to spot causing unhappy customers for me____When will we be able to link to more than one database at a time in the join designer as Arpeggio (before patch) allowed.____I have used R&R since ver 1 for dos and have extolled its virtues to many people. But many of the changes that are being made just seem to do more damage to the product, which seems to be going backwards.__Please,Please sort out these fundamental flaws before users a forced to other products.____What are other Users thoughts?____My machine Specs__Windows 2000 spck 3 Pentium 4 ,1 gig mem ,users: NT4 scpk6a and hotfixes as server and workstations with all latest drivers. __Users are restricted on NT boxes, users with Admin rights not an option.____Andrew Bessey__England______ __

=> RE: Waiting for Response

Posted: Thu May 15, 2003 2:37 pm
by kfleming
I had sent an email directly to the user with a plan of action and had not yet heard back from him. You may also directly email me at kfleming@livewarepub.com.____Kathleen__R&R Support

==> RE: Waiting for Response

Posted: Fri May 16, 2003 8:45 am
by Randall_(Guest)
Could you please send me a copy of the email you sent to the user to jackrand@hotmail.com____Thank you