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Win2k S4p4 Problems
Posted: Fri Aug 15, 2003 3:56 pm
by Harris_sw
I previously posted that I could not install v10+ stepup over a V10 install. Here is what I learned:____Win2k SP4:__This was the machine I originally tried, but failed, to install the upgrade on. I uninstalled the original v10 install, tried to re-install that. The re-install of the original v10 failed.____It appears SP4 does not like anything about the install program v10 or v10+ uses.____Win XP SP1:__V10 installed fine on this machine, and then v10+ upgraded fine.____Makes me believe something in SP4 on Win2k is causing problems.__Steve
=> RE: Win2k S4p4 Problems
Posted: Fri Aug 15, 2003 4:15 pm
by kfleming
We use InstallShield which is a pretty standard install program and I do not think that we do anything out of the ordinary from other applications. Any info on the Microsoft web site that might help?____Kathleen__R&R Support
=> RE: Win2k S4p4 Problems
Posted: Sat Aug 16, 2003 2:37 am
by accurata
__There is a known problem with installing software __after a SP4 install in W2000.____Look at http://windowsupdate.microsoft.com to load __the patch.
==> RE: Win2k S4p4 Problems
Posted: Wed Aug 27, 2003 3:34 pm
by Harris_sw
Installing the MS Patch fixed the install problems!____Thanks.