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email burst

Posted: Mon Jul 14, 2003 7:01 pm
by toco_(Guest)
I am having a problem with email burst. The attached file (i have tried html, txt and rtf) contains the correct group header and record line information, but then it also adds the group header information for the next email receipient. An example is shown below. When I preview to screen, it shows correctly. The group is on "email" field and it is marked as reset page.____------------------__ From : xxx company__ Date:7/14/2003____ MARIA xxxxx__ DALY CITY CA 94015__ name@email.com____ Thank you for your recent order with xxxxxxxx.__ Unfortunately, the items listed below are now sold out and we are not expecting any more__ shipments from the vendor. These items will be cancelled from your order.__ The response to our latest mailing has been overwhelming.........THANK YOU!__ ____ *Please note: The item(s) listed below have not been charged to your credit card. If you have sent a check, a refund check will be issued.__ORDER DATE ORDER# ITEM # BACKORDER PRICE__ 7/11/2003 5439 1105 BLACK - XX 1 $21.00__ Lacoste Classic Pique____From : xxx company__ Date:7/14/2003____ TOM XXXXXXX__ SAN FRANCISCO CA 94010__ name2@email.com____ Thank you for your recent order with xxxxxxx company.__ Unfortunately, the items listed below are now sold out and we are not expecting any more__ shipments from the vendor. These items will be cancelled from your order.__ The response to our latest mailing has been overwhelming.........THANK YOU!__ __ *Please note: The item(s) listed below have not been charged to your credit card. If you have sent a check, a refund check will be issued.__ORDER DATE ORDER# ITEM # BACKORDER PRICE

=> RE: email burst

Posted: Tue Jul 15, 2003 6:38 am
by kfleming
This one is a bug that we are working to correct.____Kathleen__R&R Support

==> RE: email burst

Posted: Wed Jul 16, 2003 6:17 pm
by toco_(Guest)
how can I find out when this bug is fixed?

===> RE: email burst

Posted: Thu Jul 17, 2003 7:34 am
by kfleming
We will post an update to the website when we have a fix for this problem.____Kathleen__R&R Support

====> RE: email burst

Posted: Thu Jul 17, 2003 3:30 pm
by toco_(Guest)
not to be a pest, but is there any expected date for this? this feature is why i updated to the latest version.

====> RE: email burst

Posted: Tue Aug 05, 2003 7:50 pm
by toco_(Guest)
kathleen, i have not noticed an update on the website yet. is there any word on when this might be fixed?