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error message when running a report
Posted: Mon Nov 06, 2006 11:09 am
by Linda_Kenealy_(Guest)
One of my users repeatedly gets the R&R error signature message when running a particular report.__Any ideas.__Thanks__
=> error message when running a report
Posted: Mon Nov 06, 2006 11:33 am
by kfleming
Need more info.____Does the same report run correctly for other users?__What version of R&R? Is it runtime or the designer?__What error are they getting?__Does the error occur only for one report?______Kathleen__R&R Support
==> Kenealy
Posted: Tue Nov 07, 2006 5:53 am
by Linda
Need more info.__Does the same report run correctly for other users?__What version of R&R? Is it runtime or the designer?__What error are they getting?__Does the error occur only for one report?____No the same report doesn^t run for other users.__They are using V10, runtime. __The error message is R&R Report Viewer, SQL Edition has encountered a problem and needs to close.__This problem only occurs on this specific report.
===> RE: Kenealy
Posted: Tue Nov 14, 2006 12:10 pm
by kfleming
What is RI_WPTR set to in the control file?____Kathleen__R&R Support
====> RE: Kenealy
Posted: Wed Nov 15, 2006 12:39 pm
by Linda_Kenealy_(Guest)
Hi Katheen____I have asked the user to look at the repcont table and they say that some entries have a ? in RI-WPTR and some are blank. The report in question that is causing the problem is not in the table.____Thanks Linda
=====> RE: Kenealy
Posted: Wed Jan 31, 2007 7:17 am
by Linda_Kenealy_(Guest)
Has anybody any more ideas for solving this problem please.____Thanks Linda
======> RE: Kenealy
Posted: Wed Jan 31, 2007 9:27 am
by kfleming
Can you email the report to me so I can have a look to see if anything jumps out as a possible source of the problem?____Kathleen__R&R Support__livesupport@livewarepub.com
=======> RE: Kenealy
Posted: Thu Feb 01, 2007 7:29 am
by Linda_Kenealy_(Guest)
Thanks for your trouble but the user now informs me that for some reason the report has started working again.____Linda