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faxing via Castelle driver

Posted: Thu Oct 24, 2002 10:45 am
by Jeannie
When trying to fax via a Castelle driver this error is returned:____ Citrix ICA remote job to lpt1: __ device not ready____It^s as if RR does not recognize fax1 as a viable device and defaults to lpt1 which is not available.____This works fine (printing to Castelle fax driver) from any other app.____Any ideas. Is this a known problem? Is there a workaround?____-Jeannie

=> RE: faxing via Castelle driver

Posted: Thu Oct 24, 2002 10:55 am
by Jeannie
When I tried to make the Castelle fax the default printer, RR returned error:__ problem retrieving printer____and aborted.____-Jeannie

=> RE: faxing via Castelle driver

Posted: Thu Oct 24, 2002 12:31 pm
by Jeannie
more info:____If I have a local printer available and choose the Castelle driver,__RR prints to the local printer. Simply does not recognize Castelle as a printer.____-Jeannie