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Can^t retrieve Printer information

Posted: Tue Oct 30, 2007 11:28 am
by Raymond_(Guest)
Hi __ when asked to select screen or printer for the output of the report.__I get an R&R Xbase__"Error retrieving printer information"__This only occurs for user when running the report connected via Terminal Services.____Windows Server 2003.__However when running it directly of the server it does not generate this error message. ____Anyone have any ideas on this?____

=> Can^t retrieve Printer information

Posted: Wed Oct 31, 2007 3:10 pm
by kfleming
Does that user have a default printer installed for them?____Kathleen__R&R Support