Cannot open file

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fbsupport_1
Posts: 11
Joined: Tue Oct 10, 2017 12:44 pm

Cannot open file

Post by fbsupport_1 » Wed Mar 09, 2011 10:41 am

Hello,____Hopefully you can help. We are using R&R 12.5 and on many machines that are running the runtime we get the following when opening a report containing an image:____Cannot open file: Lead Technologies Libraries____The image is a Jpg.____Is there a fix for this? Are there any image types that R&R will except without returning the error.____Using the full version of R&R it is fine, but we don^t want some users having access to the full version.____Many thanks in advance.____Paul__

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Cannot open file

Post by kfleming » Tue Mar 22, 2011 7:45 am

How was runtime installed on the problem machine? It sounds like you are missing some of the required lead tool support files.____Kathleen__R&R Support

Marcelo_Alaggio_(Guest)
Posts: 15
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Cannot open file

Post by Marcelo_Alaggio_(Guest) » Mon Aug 06, 2012 1:47 pm

Hi Paul.____Did you find a way to solve this problem?____Thank you.____Marcelo Alaggio__Brazil

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