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eBurst Error when reinstalling

Posted: Tue May 03, 2005 4:46 pm
by Joe_Floyd_(Guest)
We have been using eBurst for quite a while, but recently had an error. The error said:____"runtime error 32026 - not supported"______But now I don^t even get that far. I tried to reinstall the software to solve the error. I uninstalled it, then reinstalled from disk. Now when I try to run it, I get this error:____"Run-time error ^B^"__"Type mismatch"____The version number says it is 1.01.____Thanks,____Joe Floyd__

=> RE: eBurst Error when reinstalling

Posted: Wed May 04, 2005 7:41 am
by kfleming
Did the install work but you are now seeing an error when running the program?____Kathleen__R&R Support

==> RE: eBurst Error when reinstalling

Posted: Wed May 04, 2005 10:21 am
by Joe_Floyd_(Guest)
Yes, the reinstall seemed to go fine, but when it asks me to register the software (with company name and email address), I get the error and can^t get past it.

===> RE: eBurst Error when reinstalling

Posted: Wed May 04, 2005 12:15 pm
by kfleming
Please email me directly (livesupport@livewarepub.com) and I will send you a set of OCX files that should correct the problem.____Kathleen__R&R Support

====> RE: eBurst Error when reinstalling

Posted: Wed May 04, 2005 5:10 pm
by Joe_Floyd_(Guest)
Thanks, Kathleen -____I have just sent the email.____