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eburst not working

Posted: Wed Aug 04, 2004 6:52 pm
by Luana
I have used the product to send this report for a number of weeks and now all or a sudden it will not work.__I create the pdf, open Outlook, open Express Click yes__When I click process pdf I get PDFeBurst Mail Error:__Please check if your Mail Client is running____PDFeBurst Unspecified Failure has occured - I then click ok__-------------__Then it goes through the report and everytime it creates a segment__I get this error__PDFeBurst will be unable to send an emai. for this email:__(email address)__Logon failure:valid session ID already exists__------__OK__------__The pdfs are created in C:/PdfEburst but will not email.__Help!__

=> RE: eburst not working

Posted: Wed Aug 04, 2004 9:45 pm
by kfleming
Did you try a re-install?____Kathleen__R&R Support

==> RE: eburst not working

Posted: Thu Aug 05, 2004 1:39 pm
by Luana
I will try to reinstall and try it again on Monday. Thanks.

==> RE: eburst not working

Posted: Mon Aug 09, 2004 11:30 am
by Luana
By re-installing the software it fixed my problem. Thank you for your__prompt response!

==> RE: eburst not working

Posted: Fri Mar 04, 2005 3:28 pm
by Josh_(Guest)
>Did you try a re-install? __>__>Kathleen __>R&R Support ____hello Kathleen. I am experiencing this exact issue. I originally installed our purchased copy without first removing the demo version I had installed. I then removed both versions, and re-installed our purchased copy, but continue to receive these same errors. I can manually process the pdf file that is failing. Do you have any suggestions?__Josh__

===> RE: eburst not working

Posted: Sat Mar 05, 2005 8:29 pm
by kfleming
What email client are you using?____Kathleen__R&R Support