Liveware Publishing Support Forum

I just received my copy of pdf eBurst.____Some questions:____1.) I have outlook and outlook express on my computer. Outlook Express is the default mail handler. However, pdf eBurst seems to insist on launching Outlook to send the emails. Why is this?____2.) The first test I did had a "cover page" giving information about pdf eBurst. It adds quite a bit to the size of the .pdf and of course is not something I want to include in the email to my customers. How do I remove that?____

PDFeBURST always uses the file HEADER.PDF (that is in the PDFeBURST directory) as the first page of your report. You can replace this file with one of your own contents named as HEADER.PDF but you cannot eliminate it in the current release.____I am checking with the developer on the default mail client issue.____Kathleen__R&R Support

I have the same questions____We are in the face of a great idea and a very bad products

Are you using the most recent build of the product? (EXE dated 02 May 2004)____Kathleen__R&R Support____

Where can I download the latest version?

Please email me directly and I will get the latest out to you.____Kathleen__R&R Support__livesupport@livewarepub.com

We are experiencing wired issue..Our pdfeburst went fine for a while.But now it started bursting the pages and putting in irregular order or adding same page twice...don^t understand what is going on..nothing changed in the machine . we also reinstalled after the reinstallation it worked fine for few times then it started doing the same..____No idea why is that..____Any body have any idea?

I have passed this question along to the folks at PDFeBurst to see if they have any troubleshooting suggestions.____Regards,__Kathleen__R&R Support