runtime works one computer v9.0

[Edward_Mendez_(Guest)]

do I have to pay for customer support when the problem is an R &R problem ?____I can only use the RUNTIME program in one computer, on the others it does not work.____All have WINDOWS XP PROFESSIONAL EDITION.______Please reply to iecortez @yahoo.com____Regards__Edward Mendez__

[kfleming]

Support for bugs is not chargeable.__V9 runtime does work on XP.__What error are you seeing on the second machine?____Kathleen__R&R Support