E mail bursting needs Outlook?
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- Posts: 14
- Joined: Tue Oct 10, 2017 12:44 pm
E mail bursting needs Outlook?
If a recipient does not have Outlook, they receive a message with a .dat attachment that they can^t open.
=> RE: E mail bursting needs Outlook?
Are you sending the mail from a machine whose default mail client is Outlook? IF so is your mail default to use HTML or plain text?____Kathleen__R&R Support
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- Posts: 14
- Joined: Tue Oct 10, 2017 12:44 pm
==> RE: E mail bursting needs Outlook?
My e-mail is set at Rich Text format.____However, it is the attachment that is sent via bursting that becomes a DAT file if the recipient is not using Outlook. If the recipient has Outlook, they can receive the attachment with no problems.____I have tried sending it in plain text & it still ends up as a .DAT file if the recipient does not have Outlook.