4GB rr.lic file size

[Cliff_Wiernik]

When we open and close rrw.exe, our license file, rrw.lic goes from a few hundred bytes to a 4GB file size. I had a backup copy of the rrw.lic file, copied it over the 4GB file, access rrw.exe and it again went to 4GB. This is version 12. ____How can I keep the file size down to where it belongs.

[kfleming]

That is indeed strange and not something that I have seen before. Is R&R installed on a network drive?____Kathleen__R&R Support

[Cliff_Wiernik]

It is installed on a network drive, netware 6.5, but accessed generally only by a single user. ____It was not done as a network installation. The install from the c drive was copied to the network drive.____If multiple users access it at the same time, they are limited to our number of licenses.

[Cliff_Wiernik]

>It is installed on a network drive, netware 6.5, but __>accessed generally only by a single user. __>__>It was not done as a network installation. The install from __>the c drive was copied to the network drive. __>__>If multiple users access it at the same time, they are __>limited to our number of licenses. ____I did not receive a response to this question. How do I resolve it?????

[kfleming]

Having never seen this before and not being able to reproduce it, I am not sure what might be going wrong. Does the license file only grow as you exit the program? If a user is in the program and you run the user management program to view the serial number and exit the user management, what is the file size? If you unlock a serial while the user is still in the program does the file size also grow/____Kathleen__R&R Support

[Cliff_Wiernik]

It happens as soon as you enter the report designer. We have the files stored on our Netware 6.5 NSS volume, with our licenses in the rrw.lic file. When the designed is opened, the file size changes to 4GB from 208 bytes.__

[Cliff__Wiernik_(Guest)]

>It happens as soon as you enter the report designer. We __>have the files stored on our Netware 6.5 NSS volume, with __>our licenses in the rrw.lic file. When the designed is __>opened, the file size changes to 4GB from 208 bytes. ____It does not appear to be flagging users as active. When I went into rrwusers, it did not show me as in use. Thus, I could not unlock the user.____On my c drive, this does not happen and I show in use.____I will send you the license file.