Printer issues

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pashadowops
Posts: 2
Joined: Tue Oct 10, 2017 12:44 pm

Printer issues

Post by pashadowops » Fri Feb 01, 2008 5:34 pm

We recently started getting this error when we migrated a client to a Windows 2003 server in our datacenter.____When the client connects to our old NT box there is no problem.____Currently using Citrix Metaframe client 9 and connecting to Windows 2003 servers. We are using Probusiness and R&R. Probusiness finds the default local printer fine. When we open up Report Writer and try to print a test page we get the error "error retrieving printer information".____Being a novice at best I just don^t know where to look. Any information you can offer would be greatly appriciated.

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Printer issues

Post by kfleming » Tue Feb 05, 2008 3:25 pm

There is nothing that can be configured on the R&R side but perhaps there is something on the citrix side that can be changed or configured.____Kathleen__R&R Support

pashadowops
Posts: 2
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: Printer issues

Post by pashadowops » Wed Feb 06, 2008 3:38 pm

Thank you. I will look into that and post results.

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