Image not printing

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Hiserve
Posts: 3
Joined: Tue Oct 10, 2017 12:44 pm

Image not printing

Post by Hiserve » Wed Sep 24, 2008 8:32 pm

Hi__1 of my users can preview a report with a jpg logo and the image displays, but when he prints the image is not printed. Others are using the same report successfully. Can you suggest what is the problem with the setup? It is using the Infinity runtime.__Thanks
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kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Image not printing

Post by kfleming » Wed Sep 24, 2008 8:43 pm

What printer is being used? Is it different than the printer that is successful for other clients?____Kathleen__R&R Support
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Hiserve
Posts: 3
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: Image not printing

Post by Hiserve » Thu Sep 25, 2008 9:10 am

Hi__No its the same printer and they have tried another printer on the network. They have Infinity lite on that machine as well as the Infinity runtime, so that is a difference with the other users - I don^t know which went on first.__Thanks__Jackie
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