V10 Crashing and unstabble

[Ashley_Raines_(Guest)]

We recently purchase RW V10.0, whenever we close the program we get a GPF. We get random GPF^s as well. Any Ideas?____We are running it on a Windows 2000 SP3 PC, against SQl databses!!

[kfleming]

In your c:winnt sw.ini file add the line:__PDFDriver=0__in the Defaults section and see if it cures at least the crash on exit.____Kathleen__R&R Support

[Ashley_Raines_(Guest)]

Thanks that sorted that problem, but here are a few more issues we are having.____1.When you print preview with large amounts of data the program G.P.F^s____2.When you report against a large database the program G.P.F^s, small databases the program works fine.____

[Dan]

I have had similar problems of crashing while running V10 report saved with V9. The problem went away if report saved in V10. Is this your experience?____Dan

[kfleming]

Can you quantify how big the data needs to be to start causing a problem? I want to make sure that I run a suitable test case here to see if I can reproduce what you are seeing.____I know that large reports with lots of graphs can cause problems but large data sets in and of themselves should not be problematic across the board (or so has been the case in the past..)____Kathleen__R&R Support

[Ashley_Raines_(Guest)]

Using a large database__Using with a Table which has 12633548 rows______Using Report Wizard____Scenario 1:____Basic Columnar__Chose 8 fields__1 sum function on field Cost__2 sorts__Entered a title __CLick Finish____It hangs up, not responding.____Scenario 2:____Basic Columnar__Chose 4 fields__no function__1 sort__Entered a title__Click Finish____It hangs up, not responding.______Using Instant Report____Seems ok______Using Blank Report____Added a few fields, ok__Added a chart, ok__Added some totals on a group, ok__Added more fields__Went into Preview and ^clicked the go to the last page button^__After a minute or so got the message__^rsw.exe has generated errors and will be closed by Windows. You will need to restart the__program. An error log has been created.^__Can^t find where the error log file is.____Did the same again but in a different order.__Loads of fields first__Then the totals, then the chart__Left the print preview running to the final page while went to lunch.__When I came back, report writer had closed itself down.____

[kfleming]

Can you try it again but without adding the chart and let me know if it still crashes?____Thanks.____Kathleen__R&R Support