BIG Image problems

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john
Posts: 45
Joined: Tue Oct 10, 2017 12:44 pm

BIG Image problems

Post by john » Mon Jan 26, 2004 12:59 pm

Yikes - I have jpg images that are color coded to a master key but R&R is changing the colors when it prints (and shows onscreen)____My light blue is coming out yellow - my dark blue is coming out rust colored. Greens aren^t too far off but the others are out to lunch.____Also, the zoom setting is distorting the images.____

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: BIG Image problems

Post by kfleming » Mon Jan 26, 2004 6:19 pm

Check the version of your RRW.EXE and your RRPD.DLL and let me know which they are.____Sometimes you will see this problem if these two are out of synch.____Kathleen__R&R Support

john
Posts: 45
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: BIG Image problems

Post by john » Tue Jan 27, 2004 11:48 am

rrw.exe - modified Friday August 01, 2003 build 10.1.002____rrpd.dll - modified thursday, June 19, 2003____Only install of R&R is version 10+ installed from CD serial number xxxxxx about two months ago.____thanks____John

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

===> RE: BIG Image problems

Post by kfleming » Tue Jan 27, 2004 5:24 pm

Download the 10.1.003 update and the problem should be resolved.____Kathleen__R&R Support

john
Posts: 45
Joined: Tue Oct 10, 2017 12:44 pm

====> RE: BIG Image problems

Post by john » Wed Jan 28, 2004 9:50 am

whhheewwwww____Thanks____One of those things that was so obvious no one saw it before____Hope there is a note packed with all new CDs telling folks to check the site for updates__<g>____John

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