Error using Export HTML Burst

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_burst_error
Posts: 1
Joined: Tue Oct 10, 2017 12:44 pm

Error using Export HTML Burst

Post by _burst_error » Fri Oct 15, 2004 4:31 pm

Hello,__I am reciving an error when I click on Export____The Error is "Cannot load printer library file rrhtml.dll"____I go to Master Table/Export/HTML/Check send via MAPI/Send Burt Report/then setupfields and when I click export the errror pops__Thanks__Steve

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Error using Export HTML Burst

Post by kfleming » Sun Oct 17, 2004 12:58 pm

What version of R&R are you using?____Kathleen__R&R Support

ProTech
Posts: 3
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: Error using Export HTML Burst

Post by ProTech » Wed Oct 20, 2004 5:11 pm

I was able to get rid of the DLL error by replacing it with another one. __Now that the erorr is gone R&R seames to got thru the motions just fine yet the email was never received/sent? This is version 9.0.007__Will a sent record be populated in Outlooks sent folder aslo? __Thanks for you help.__Should we upgrade to the latest version?__Thanks__Steve

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

===> RE: Error using Export HTML Burst

Post by kfleming » Thu Oct 21, 2004 7:19 am

The most recent 9 update is 9.0.009 which you can download from our website.____Kathleen__R&R Support

ProTech
Posts: 3
Joined: Tue Oct 10, 2017 12:44 pm

====> RE: Error using Export HTML Burst

Post by ProTech » Fri Oct 22, 2004 1:27 pm

Thanks, I have installed the sevice pack to 9.0.009__When I click export everything looks like is is going to work and then I get an application error on rrw.exe. I click ok and the R&R app closes out.__Is there a version 9.1?____Any help would be great.__Thanks__Steve

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=====> RE: Error using Export HTML Burst

Post by kfleming » Mon Oct 25, 2004 7:06 am

Send an email to livesupport@livewarepub.com and we will send you the latest HTML export DLL.____Kathleen__R&R Support

ProTech
Posts: 3
Joined: Tue Oct 10, 2017 12:44 pm

======> RE: Error using Export HTML Burst

Post by ProTech » Mon Oct 25, 2004 11:43 am

Thanks, I sent the email...__Steve

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